In our Online Clinic Help24 TeleHealth, we offer the ability to undergo necessary laboratory tests by receiving a referral after an online consultation with a doctor. This allows people, especially those living with HIV, and key population groups, to monitor their health and receive timely results from where they are, without the need to physically visit a doctor.
How to Get a Referral for Laboratory Tests?
To receive a referral, you need to schedule a consultation through the online clinic Help24 TeleHealth. The registrationprocess is simple:
- Register at the online clinic Help24 TeleHealth.
- Verify your identity by confirming it.
- Choose a doctor for an online consultation, during which necessary laboratory tests may be prescribed.
How is the Service Provided?
The process of getting laboratory tests through Help24 TeleHealth Online Clinic is highly convenient and straightforward. It includes several key steps that provide the patient with access to the necessary diagnostics:
- Consultation with a Doctor: After registering and verifying in Help24 TeleHealth, the patient schedules an online consultation with a doctor. During the consultation, the doctor may determine the need for laboratory tests to confirm a diagnosis, monitor health, or control treatment.
- Receiving a Referral: If the doctor identifies the need for additional tests, you will receive a referral via an SMS code. This code is unique and is used for undergoing laboratory tests in the partner laboratories of Help24 TeleHealth across Ukraine.
- Undergoing the Tests: You visit a partner laboratory in your city and provide the SMS code you received. This helps to avoid unnecessary bureaucracy and simplifies the process. Laboratory tests are performed at a convenient time for the patient, ensuring maximum flexibility.
- Receiving the Results: Test results are automatically sent to the doctor who prescribed the tests. You can also view your results in your personal account on the Help24 TeleHealth platform. This ensures full access to medical information and allows the patient to stay informed about their health status.
- Further Steps and Consultation: After receiving the results, you can schedule a follow-up consultation with the doctor to discuss the test results. The doctor helps interpret the results and determine the next steps in treatment or prevention. This may include changing the treatment plan, prescribing additional tests, or providing lifestyle recommendations.
Available Laboratory Tests
Help24 TeleHealth offers a wide range of free tests and laboratory packages for general health and the specific needs of people requiring HIV prevention and treatment. Here are some of the most common laboratory tests:
- General and Biochemical Blood Tests: A wide range of indicators and tests, depending on the patient’s needs and the doctor’s prescription.
- HIV and STI Tests: For those receiving or planning to receive PrEP, regular monitoring of HIV antibodies, Ag-p24, and testing for syphilis and other STIs.
- Screening and Diagnosis of Viral Hepatitis: Tests for viral hepatitis A, B, and C.
- Liver Function Assessment: For people with viral hepatitis, determining ALT, AST, bilirubin, and other indicators.
- Additionally, comprehensive endocrinological and general laboratory tests for trans people*, including those required for monitoring hormone therapy during the transition, are available through an online referral from a doctor.
Benefits of Laboratory Tests Through Help24 TeleHealth
- Convenience: You can receive the referral online and undergo tests at partner laboratories at a time convenient for you.
- Confidentiality: Your medical information remains protected and confidential.
- Efficiency: Test results are processed quickly and sent directly to the doctor, allowing for timely adjustments to the treatment plan.
Getting laboratory tests through Help24 TeleHealth is a convenient and secure way to monitor your health without leaving home.
Schedule a Consultation Now
You can find “your” doctor and get professional help by scheduling a consultation at Help24 TeleHealth. Our services are free, and confidentiality is guaranteed.
Help24 TeleHealth – we are here for you, wherever you are!
