HelpNowHUB – Support that Can’t Wait!

Project Title: HelpNowHUB – 24/7 Lifeline and Support for Ukrainian Refugees and Internally Displaced Persons (IDPs)  

Implementation Period: March, 2022 – October, 2023

Objectives and Goals:
HelpNowHUB was established within first couple of days of the russian invasion in Ukraine in 2024 to provide emergency support to people living with HIV (PLHIV) and key populations affected by the war in Ukraine. The primary aim was to ensure access to life-saving treatment and essential services for refugees and internally displaced persons (IDPs) both within Ukraine and abroad. From the Service HelpNow became into comprehensive HUB with Online HUB, in country representations in Germany, Poland, Moldova, Baltic States, Online Doctors and Clinical HUB and online services with main aim – coordination, navigation, information.  Key services included coordination of access to antiretroviral therapy (ART), opioid substitution therapy (OST), psychological and legal support, and social services such as shelter and humanitarian aid. The project also assisted with treatment for tuberculosis, hepatitis, and hormone therapy. The project has ended as of November 2023. With the support of Alliance Consultancy – the HelpNowHUB Fundacja – organization was registered by HelpNowPL in Poland in 2023, and further continues activities. 

Key Activities:

  • Operation of online platforms and hotlines in Germany, Poland, and Moldova to offer medical consultations and access to vital treatments.
  • Collaboration with local NGOs to provide peer-to-peer consultations and community-based support.
  • Establishment of virtual hubs for medical consultations through telemedicine and in-person case management.
  • Provision of targeted social and legal assistance, including housing, healthcare, and humanitarian needs.

Donor:
The project in 2022-2023 was funded by the Global Fund, as well as Aidsfonds and implemented by Alliance Consultancy in partnership with the Alliance for Public Health​, and technical support of the Public Health Center of MOH of Ukraine.  

Web page: https://helpnow.aph.org.ua/ 

Final report: https://helpnow.aph.org.ua/en/summary-report-of-helpnow-hub-for-2022-2023-20-months-of-continuous-assistance-for-37-thousand-ukrainians-around-the-world/ 

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